FAQ

Creating an account at Bodog Casino is straightforward and takes just a few minutes. Visit the Bodog website and click the 'Join' or 'Register' button in the top right corner. You'll need to provide basic information including your name, date of birth, email address, phone number, and create a secure password. Bodog Casino primarily serves Canadian players, so you'll need to verify your Canadian residence. After completing registration, you'll receive a confirmation email. Click the verification link to activate your account. Once verified, you can make your first deposit and claim your welcome bonus. Remember to provide accurate information as this will be verified during the withdrawal process to ensure account security.

Bodog Casino offers several attractive welcome bonuses to new players. The standard casino welcome bonus provides 100% match up to $600 plus 50 free spins using code WELCOMEGAMES, with a 25x wagering requirement. For cryptocurrency users, there's a special 150% Bitcoin welcome bonus up to $900 with code BOCBITCOIN150, also with a 25x playthrough requirement. Poker enthusiasts can claim a 100% match bonus up to $1,000 for the poker room. Each bonus has specific terms regarding eligible games and contribution rates toward wagering requirements. Remember that these bonuses must be claimed during your initial deposits, and only one welcome offer can be active at a time. Always review the current terms on the Bodog promotions page, as offers may change periodically.

Bodog Casino offers various payment options for Canadian players. For deposits, you can use credit cards including Visa and MasterCard, Interac e-Transfer for quick transactions, and cryptocurrencies such as Bitcoin (BTC), Bitcoin Cash (BCH), and Litecoin (LTC). Cryptocurrency deposits are processed instantly with no fees. For withdrawals, options include Bitcoin and other cryptocurrencies, courier checks, and bank wire transfers. Crypto withdrawals are typically processed within 24 hours, while traditional methods may take 5-10 business days. Bodog supports Canadian dollars (CAD) as well as cryptocurrency values. The minimum deposit varies by method but typically starts at $20 for traditional payment methods and the equivalent of $10 for cryptocurrencies. Withdrawal minimums and maximums also vary by method, with crypto offering the highest limits and fastest processing times.

While Bodog Casino primarily focuses on deposit match bonuses, they occasionally offer no deposit bonuses as part of special promotions or for returning players. These limited-time offers might include free spins, bonus cash, or poker tournament tickets without requiring an initial deposit. To stay informed about potential no deposit offers, it's advisable to opt into Bodog's email communications, check the promotions page regularly, and follow their social media channels. Even without a standard no deposit bonus, Bodog compensates with a rewarding loyalty program called Bodog Rewards, where players earn points through regular play that can be exchanged for bonuses. Additionally, they offer weekly promotions including reload bonuses, free spins, and special tournament entries that provide excellent value for active players.

Withdrawing winnings from Bodog Casino involves a few simple steps. First, log into your account and navigate to the Cashier or Banking section. Select 'Withdraw' and choose your preferred withdrawal method from the available options, which include cryptocurrencies like Bitcoin, Bitcoin Cash, and Litecoin, as well as courier checks and bank wire transfers. Enter the amount you wish to withdraw (ensuring it meets the minimum requirement for your chosen method) and follow the prompts to complete your request. Cryptocurrency withdrawals are typically processed within 24 hours, while traditional methods may take 5-10 business days. Before your first withdrawal, you'll need to verify your identity by providing documentation such as a government-issued ID and proof of address. This is a one-time process to ensure account security. Remember that any active bonuses and their wagering requirements must be completed before withdrawing associated winnings.

Bodog Casino operates under a license issued by the Antigua and Barbuda Financial Services Regulatory Commission. This regulatory body ensures that the casino adheres to strict standards regarding fair gaming, responsible gambling practices, and secure financial transactions. While Bodog primarily serves the Canadian market, its international licensing allows it to operate legally for players in permitted jurisdictions. The casino implements industry-standard security measures including SSL encryption to protect player data and financial information. Additionally, Bodog's games are regularly tested by independent auditors to verify random number generators (RNGs) and ensure fair play. The casino also maintains responsible gambling policies, offering tools for players to set deposit limits, take cooling-off periods, or self-exclude if needed. This combination of licensing, security measures, and responsible gaming policies demonstrates Bodog's commitment to providing a safe and regulated gaming environment.

Bodog Casino offers comprehensive customer support options available 24/7 to assist players with any questions or concerns. The primary contact method is via email at support@bodog.eu, where the support team typically responds within 24 hours. For more immediate assistance, Bodog provides a live chat feature accessible directly from their website, allowing you to connect with a support representative in real-time. This service is particularly useful for urgent account or transaction issues. Before contacting support, you might want to check their extensive help center, which contains detailed information on common topics including account management, banking options, bonus terms, and technical issues. Bodog's customer service team is known for being knowledgeable about all aspects of the casino operation and can assist in English. When contacting support, having your account information ready will help expedite the resolution process.